Privacy Policy

Thank you for visiting Offload and your interest in our products. We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your personal information.

Last Updated: Sept 23, 2024

Data Collection

We collect your email address when you sign up for our product waitlist. We use this information for product announcements and to notify you when the product becomes available. The legal basis for processing your personal data is your explicit consent.

Data Protection

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, or loss. We use SSL encryption on our website to protect your information during transmission. We also limit access to your information to only those employees who need to know it for the purpose of contacting you about the product. We do not share your personal data with any third parties, except as required by law or as necessary to fulfil the purpose for which it was collected.

International Data Transfers

We may transfer your personal data outside the UK or the European Economic Area (EEA) if necessary to fulfil the purpose for which it was collected. If we do so, we will ensure that appropriate safeguards are in place to protect your personal data, such as entering into standard contractual clauses with the recipient.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. We will securely delete your personal data when it is no longer needed.

Google User Data

At launch our product will offer customers the option to connect their Google calendar for invitees to see when they are available. This section of our privacy policy outlines the manner in which our product accesses, uses, stores, or shares Google User data. We are committed to protecting the privacy and security of your data, and we adhere to the requirements set forth by Google.

Appropriate Access: Our website only requests access to scopes that are permitted for the specific application type of connecting with a User’s calendar, with their permission, for scheduling and managing calendar events:

  • Appointment information - A User may voluntarily give us certain information when scheduling and setting up appointments. This can include name and email address, and a short note about the purpose of the meeting. Offload processes the information an Invitee provides to a User when scheduling with the User on the User’s behalf as a processor or service provider.

  • Calendar Availability - A User may connect their calendar with Offload. Our calendar integration only checks the duration and free/busy status of the events in your calendar so that we don’t book you when you’re busy. We never store details about the appointments in your connected calendar, such as who you are meeting with, their email address, or the meeting title. Offload processes the calendar information on the User’s behalf as a processor or service provider.

Use Limitation: We limit the use of the data to providing or improving user-facing features that are prominently displayed within our application's user interface.

Transfers of Data: Transfers of data obtained from Google's scopes are restricted and occur only in the following circumstances:

  • To provide or enhance appropriate access or user-facing features that are visible and prominent within our application's user interface, with explicit consent from the User.

  • For security purposes, such as investigating abuse or addressing security vulnerabilities.

  • To comply with applicable laws.

  • As part of a merger, acquisition, or sale of assets of our company, provided that explicit prior consent from the User has been obtained.

Human Access: We do not allow humans to read the data, except in the following cases:

  • When we have obtained the User's affirmative agreement.

  • When it is necessary for security purposes, such as investigating a bug or addressing abuse.

  • When it is necessary to comply with applicable laws.

  • When the data (including derivations) is aggregated and used for internal operations in accordance with applicable privacy and other jurisdictional legal requirements.

Prohibited Actions: We strictly prohibit all other transfers, uses, or sales of User data, including but not limited to:

  • Transferring or selling User data to third parties such as advertising platforms, data brokers, or any information resellers.

  • Transferring, selling, or using User data for serving ads, including retargeting, personalised or interest-based advertising.

  • Transferring, selling, or using User data to determine credit-worthiness or for lending purposes.

  • Compliance: We ensure that our employees, agents, contractors, and successors comply with the Google API Services User Data Policy as outlined in this privacy policy.

  • By using our website and granting access to your Google User data, you acknowledge and agree to the practices and policies described in this section of our privacy policy. If you have any concerns or questions regarding the use of your data, please contact us at edwin@offloadweb.com

Your Rights

Under the GDPR, you have the following rights with respect to your personal data:

  • The right to access your personal data

  • The right to rectify your personal data if it is inaccurate or incomplete

  • The right to erasure of your personal data

  • The right to restrict processing of your personal data

  • The right to data portability

  • The right to object to processing of your personal data

To exercise your rights or if you have any questions or concerns about our use of your personal data, please contact us using the details provided below.

Data Breaches

We have procedures in place to detect, investigate, and report data breaches that affect your personal data. In the event of a data breach, we will notify you and the relevant supervisory authority within 72 hours as required by the GDPR.

Age Restrictions

Our product waitlist is not intended for children under the age of 13. If you are under 13, please do not provide us with any personal data. If we become aware that we have collected personal data from a child under 13, we will take steps to delete it as soon as possible.

Updates to Our Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the updated policy on our website. The date of the most recent revision will be indicated at the top of the page.

Contact Us

If you have any questions or concerns about our privacy policy, our use of your personal data, or if you wish to exercise your rights under the GDPR, please contact us at edwin@offloadweb.com